Delegation is a process. To be successful and effective in delegating, you should follow
the steps in the process sequentially. Following the sequence allows for the process to
be effective and avoids confusion. Therefore, take time to be thoughtful in every step in
the process. You want to achieve quality in the results from the tasks; quantity is not a
factor here for effective results.
The following are the steps to execute the delegation process:
STEPS IN THE DELEGATION PROCESS

1. Determine what to delegate
2. Choose the right person
3. Give overview of assignment
4. Describe new responsibility(s)
5. Solicit questions, reactions, and suggestions
6. Listen to comments and respond empathetically
7. Ask for commitment
8. Be encouraging
9. Establish checkpoints, deadlines, and ways to monitor progress
10. Keep in contact
11. Recognize and reward