We have covered:
Meaning of Delegation
Misunderstandings of Delegation
Delegation makes a Difference
Delegation as a Management Skill
Benefits of Delegation for Managers, Employees and Organizations
Now that we know the basics of delegation, let’s cover WHEN delegating should
be done. The following are some of the factors to deciding WHEN to delegate:
Delegate when:
- making day-to-day minor decisions
- handling minor staffing problems such as scheduling and shift changes
- tasking your employees are expected to do when you are not there
- developing employees in other areas for potential promotion
- answering routine questions. (let employees think for themselves on this)
- conducting routine clerical duties (e.g. filing, sorting, routine reports)
Don’t Delegate When it is: - morale and off-job problems
- job no one else in the department is qualified to do
- personnel issue such as hiring, firing, or disciplinary matters
- job personally assigned for you to do
- emergency or short-term task and there is no time to explain to someone els